Customer Policies
Condition & Authenticity
Every Found Wardrobe piece is individually reviewed and described so you can shop with confidence.
Pre-Owned & Previously Loved Items
Many items sold by The Found Wardrobe are pre-owned or previously worn. They may show normal signs of previous use consistent with their age, fabric, and condition.
We do our best to identify and disclose notable flaws, wear, stains, repairs, alterations, or other condition issues in the product listing.
Condition Descriptions
Condition descriptions are intended to give you a clear understanding of an item's overall state. Minor variations in appearance may occur because of lighting, photography, fabric characteristics, or screen settings.
Measurements & Fit
Garment sizing can vary significantly between brands, styles, and eras. When measurements are available, they are provided in the product listing and should be used as an important part of determining fit.
Authenticity
We make reasonable efforts to identify brands and products accurately using labels, construction, materials, design details, and other available information.
We do not knowingly sell counterfeit merchandise. If you have a legitimate concern about the authenticity of an item you purchased, please contact us so we can review the matter.
Product Photography
Product photographs are intended to accurately represent the item. Colors may appear somewhat different depending on lighting, photography, and the device or display used to view the listing.
Questions Before Purchase
If you need additional measurements, clarification about condition, or additional information about an item, please contact us before purchasing whenever possible.
Questions?
Please visit our Contact page for customer support.
