Customer Policies
Shipping Policy
We want your Found Wardrobe purchase to arrive safely, promptly, and ready to wear.
Processing Time
Orders are typically processed and prepared for shipment within 1–3 business days after payment is received.
Orders are not normally processed or shipped on weekends or U.S. postal holidays.
Shipping Rates
- $7.95 flat-rate shipping on U.S. orders.
- Free shipping on orders over $75.
Delivery Time
Most orders are expected to arrive within approximately 3–7 business days after purchase. Actual delivery times may vary based on the carrier, destination, weather, holidays, and other circumstances outside our control.
Tracking
Tracking information will be provided when your order ships. Please use the carrier's tracking information for the most current delivery updates.
Shipping Address
Please make sure your shipping address is accurate and complete before submitting your order. We are not responsible for delays or additional shipping costs resulting from an incorrect or incomplete address provided at checkout.
Lost, Delayed, or Damaged Packages
If your package appears to be lost, significantly delayed, or arrives damaged, please contact us through our Contact page so we can help determine the appropriate next steps.
U.S. Shipping
At this time, The Found Wardrobe ships within the United States. International shipping may be offered in the future.
Questions?
Please visit our Contact page for customer support.
