Customer Policies
Terms of Service
These terms explain the basic rules for using The Found Wardrobe website and purchasing products from us.
Using Our Website
By using The Found Wardrobe website, you agree to use the site lawfully and responsibly and not to interfere with its operation, security, or availability.
Product Information
We make reasonable efforts to ensure product descriptions, photographs, measurements, prices, availability, and other listing information are accurate. Because our inventory consists largely of individual pieces, availability may change quickly.
One-of-a-Kind Inventory
Many products are individual or limited-quantity pieces. Adding an item to a cart does not necessarily reserve it until the order has been successfully completed and payment has been accepted.
Pricing & Availability
We reserve the right to correct pricing, description, availability, or other listing errors and to cancel an order when necessary to correct a significant error or address an inventory issue. If we cancel an order after payment, the applicable payment will be refunded.
Orders
An order is considered accepted when payment has been successfully processed and the order has been confirmed. We may decline or cancel an order in circumstances including suspected fraud, inventory errors, payment problems, or other legitimate business reasons.
Returns
Returns are governed by our Returns & Refunds Policy. Please review that policy before purchasing.
Intellectual Property
The Found Wardrobe name, branding, original website content, photographs, graphics, and other original materials are owned by or licensed to The Found Wardrobe and may not be copied, reproduced, or used commercially without permission.
Third-Party Services
Our website may rely on third-party services for functions such as payment processing, shipping, analytics, hosting, or other business operations. Those services may have their own terms and privacy policies.
Limitation of Liability
To the extent permitted by applicable law, The Found Wardrobe will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or purchase of products.
Changes to These Terms
We may update these Terms of Service as our website, business practices, or legal requirements change. Updated terms will be posted on this page.
Questions?
Please visit our Contact page for customer support.